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Ubisoft uses misleading advertising for HoMM7

Posted: Mon Oct 12, 2015 6:07 pm
by Melchior Dahrk
I pre-ordered the HoMM7 Collector's Edition and Ubisoft tried to pull a fast one by not even shipping it with a game. They wouldn't even acknowledge their mistake when I and many others complained about it on their forums. This affected all the US customers but not the EU. I helped raise awareness by posting this on Reddit: ... heroes_of/" onclick=";return false;

And then Ubisoft couldn't ignore us any longer: ... -s-edition" onclick=";return false;

And it's all over the news now! And even crediting my imgur account. :D ... 1736061064" onclick=";return false; ... 0-6431339/" onclick=";return false; ... efund-141/" onclick=";return false; ... customers/" onclick=";return false; ... ing-error/" onclick=";return false; ... c-release/" onclick=";return false; ... s-1636453/" onclick=";return false; ... nd-magic-7" onclick=";return false; ... vertising/" onclick=";return false; ... s-edition/" onclick=";return false;

The power of the internet...

Re: Ubisoft uses misleading advertising for HoMM7

Posted: Tue Oct 13, 2015 11:16 am
by Scamp
Confirmed: Ubisoft is the worst company of the year in the gaming industry. I can't believe it has come to this... I've never been a "collector" of physical editions myself, but for those who are I can imagine this is beyond ridiculous.

Anyway, congratz on the Internet fame xD

Re: Ubisoft uses misleading advertising for HoMM7

Posted: Tue Oct 13, 2015 4:51 pm
by Melchior Dahrk
To be honest, I had never had an issue with Ubisoft before. After Heroes 5 and 6 (which, despite what anyone else says about them, I really enjoyed), Ubisoft was on my list of publishers that I actually liked. I had even gotten over the double DRM with Uplay and Steam. So, perhaps somewhat naively I went in to pre-order HoMM7 thinking that with how much I liked 6, they couldn't/wouldn't get worse with 7. I was so immensely wrong. I have not been so utterly disappointed in a long time.

Still no response on my refund.

And thanks, it's been an interesting couple of days. I think that every single gaming news site has an article about it now where they link back to my imgur page in most cases. But I think IGN perpetuated some false information that the package came with a "game code". It did not. There was NO CODE or physical game in the box. We all had to actually submit a ticket to have the game added to our account. And they would add it to your account even if you said you didn't want the digital game and wanted a refund instead. Absolute scumbags.